.png)
Terms and Conditions
These Terms and Conditions should provide you with simple, clear guidelines of what you should expect from us and what we expect from you.
Qualifications
The sessions are led by a qualified, experienced Forest School Leader with an up to date Forest School First Aid Cert. and Enhanced DBS Cert. The sessions are insured by Birnbeck Insurance. Certificates are in our Forest School book if you wish to see them.
Safety Awareness
Activities, weather conditions and the site is monitored and risk assessed on an ongoing basis. Beechnut Forest School recognises the benefits of appropriate levels of risk in Forest School activities and works to manage these risks reasonably. However, all participants and parents/guardians must be aware that there are inherent hazards in the outdoor environment and accept the risks associated, which can occur without Beechnut Forest School being at fault. Parents remain responsible for the safety of their children. Beechnut Forest School only accepts liability for physical injury to a participant that is shown to result from the negligence of Beechnut Forest School.
Ticks awareness
Muntjack deer and foxes visit Beechnut’s grounds. Therefore, it is advisable to check for ticks after sessions as they can lead to Lyme's disease if not treated. Treatment is very simple. For more advice, please ask Inger or look at our website under Useful Information.
Covid-19
In order to establish a Covid-19 secure practice, we follow current Norfolk County Council advice for Parent and Toddler groups and expect parents and children to follow the guidelines too. More details about these guidelines and how our sessions have been adapted to accommodate guidelines are sent out separately.
Protecting your privacy
The information you supply to us will only be used to process your booking, for contact if there is a cancellation or changes are made to the advertised event, and for our mailing list if you subscribe to it. News and information about future events will be sent to those on the mailing list. Any personal information, stored electronically or on paper, will be destroyed after you have finished your attendance. Whilst respecting the privacy of the individual we might take photographs during the sessions which we like to use, to help encourage others to come along. We will always ask those who attend whether they are happy for photos to be used for marketing purposes or shared on our Facebook / Web page.
Safeguarding
We provide confidentiality in relation to the sessions and the information shared with us by participants. However, in exceptional circumstances, we will share information with appropriate professionals in line with the current National Guidelines.
Payments
Full payment must be received before the event and paid via Beechnut’s website link.
Cancellations and Refunds
The sessions are non-refundable unless the event is cancelled by Beechnut Forest School. Under special circumstances you may be able to reschedule your session. If the session leader has to cancel due to illness or unforeseen circumstances, we will notify you of any changes by text or email as soon as possible. The booking will be refunded or the session with be rearranged.
Feedback and Concerns
We welcome all participants to give us feedback about their experience at any of the sessions and actively encourage a two-way conversation about anything that has caused or is causing concern. Feedback can be given verbally, in person, by phone or in writing. We aim to be as open, honest and as straightforward as possible with children and parents/guardians so we can find a constructive way forward.